SoftwareOne in Guadalajara, Mexico is seeking a Tier 2 Support Engineer to own advanced Microsoft 365 incidents, including Exchange Online, Teams, and SharePoint Online.
You will troubleshoot, document, and resolve issues within SLAs in a fast-paced managed services setting.The role requires hands-on Microsoft 365 administration, strong English communication, and collaboration with Tier 3 and integral teams.
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📌 Microsoft 365 Tier 2 Support Engineer — Hybrid (Guadalajara)
🏢 Softwareone
📍 Guadalajara
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