Customer Account Coord.
(On site - Midtown Jalisco, GDL)Responsible for servicing external and internal customer needs and proactively participating in the operation process.JuniorUniversity DegreeFrom 1 up to 3 years in a similar role is preferred.Key activities and general responsibilitiesReceive and process orders/purchase write upFollow up in a timely matter on a production-ready date with the supplier.Close communication with the team for approvals.Support Account Managers / Traders with specific accounts.Answer customer inquiries.Communicate issues/challengesSupport Sr.
Trader, Sales Executives, and Commodities/Account Specialists in efforts to gain and retain customers/vendors including logging appropriate information (e.g., contact information) into CRM.Work with sales/purchase contract, call off, order and delivery confirmations, and delivery notes.Knowledge requiredExperience in aCustomer Service, and commerce,



local logistics environment is preferredProficiency in MS Office.Contact Management SystemsDatabase softwareInventory SoftwareOrder processing systems preferredThrives and works well in tied ambiguous situations and deadline pressures wellTime management skillsWillingness to learn.Record-keeping, tracking shipping, and data analysesHigh level of initiative/proactivityExtremely detail-orientedStrong organizational skills and ability to multitaskCustomer service mindsetVery good verbal and written English communication skillHiring detailsPrestaciones superiores a las de Ley (+Vacaciones/Prima vacacional, 30 días Aguinaldo, vales despensa, fondo de ahorro, confiable de gastos médicos mayores, bono anual variable, estacionamiento, PTO days, entre otros).
Monday to Friday, 8:00am-5:00pm or 9:00am-6:00pm (daylight saving / summer time)After anniversary, 1 day to be WFHIndefinite contract after training period#J-*****-Ljbffr

📌 Customer Account Coordinator (On Site - Andares, Guadalajara) (Jalisco)
🏢 Quid Soluciones
📍 Jalisco