Technical WriterResponsibilitiesResponsible for researching, writing, and editing customer-facing documentation such as user manuals, online help systems, and quick installation guides.Provide technical documentation support for the Edge Thermal Product Line in the Thermal Management Business Unit.Support Sr.Writers across multiple Business Units to close coverage gaps.Build and maintain positive relationships with integral Business Units, all Product Lines, other departments, and OEM customers with specific needs.Work with minimal supervision and sometimes limited product specifications, fully supporting and managing both local and remote documentation projects from start to finish.Understand, write, and edit various product documentation for advanced technology products in clear and concise English.Gather technical information proactively, research available engineering information, interview engineers and other technical personnel to ensure clarity, completeness, accuracy, and quality of documents.Assemble documentation in correct Vertiv or OEM format, keeping structure, content, and organization consistent with established standards and styles.Develop product documentation for hardware and software applications per established standards, styles, and guidelines as assigned.Manage multiple complex project schedules across multiple Product Lines and Business Units simultaneously.Other duties as assigned.QualificationsMinimum of 3 years of related experience with a bachelor's degree in technical writing, professional writing, digital writing/communications, journalism,



or English is preferred.Equivalent experience may be considered in place of a bachelor's degree.Fluent in and able to communicate, understand, and explain complex concepts in English.Experience with style sheets, style guides, and editing processes.Proficiency in Microsoft Office Suite, Adobe Acrobat DC Pro, Adobe InDesign, and Madcap Flare (or equivalent experience with a single‐source desktop publishing tool).
Strong interpersonal, communication, and editing skills with close attention to detail.Self‐motivated with the desire to be a team player and support team goals and mission.Ability to multitask in a fast‐paced, international team environment with multiple deadlines, multiple time zones, limited resources, and constant change.Preferred QualificationsExperience with writing for localization and working with international teams.Familiarity with AI technology within the technical writing field.Experience with Smartsheet, CSS, XML, and XHTML.Physical & Environmental RequirementsStandard physical demands of office work.Equal Opportunity EmployerWe promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
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📌 Technical Writer (Monterrey)
🏢 Vertiv
📍 Monterrey