Employment Type:Full-Time ContractorWorkplace:RemoteCompensation:USD $1,000 - $1,200/monthSchedule:Monday to Friday, 9:00 am - 6:00 pm PSTAbout UsHireHawk is a globally minded staffing and recruitment company that connects skilled professionals with exceptional remote opportunities with U.S. and Canadian teams.
We build high-performing distributed teams across regions like Latin America, the Philippines, South Africa, and Europe, with an outcomes-first culture built on ownership and clear expectationsAs a Medical Records Clerk, you will support an active personal injury law team by managing medical records, billing statements, and case documentation with accuracy and consistency.
You will request records from healthcare providers, track missing documents, organize files in case management software, and help ensure the legal team has the information they need.
This role is a strong fit for someone who is highly organized, comfortable following up with medical offices, and trusted with confidential patient information.
Because the work supports real legal cases, your attention to detail and follow-through will directly help the team serve clients more effectively.ResponsibilitiesRequest and track medical records, billing statements, and related documents from healthcare providersMaintain an accurate records tracker so case documentation is complete, current, and easy to reviewReview incoming records for completeness, accuracy, and proper case assignmentSort, label, upload, and organize documents in case management or document management softwareFollow up consistently with medical offices, clinics, hospitals,



and internal team members on pending requestsProtect patient confidentiality and support HIPAA-compliant handling of sensitive medical informationCommunicate clearly in English and Spanish with providers, legal staff, and other stakeholdersFlag missing, incomplete, or unclear documentation so issues can be resolved quicklySupport smooth case progress by keeping records organized, searchable, and ready for attorney or case manager review.RequirementsMust-Have:2+ years of experience in medical records, legal documentation, healthcare administration, or a closely related roleStrong understanding of HIPAA compliance, privacy standards, and confidential document handlingExperience using case management software, document management tools, or organized digital filing systemsFluent written and verbal communication skills in both English and SpanishHigh attention to detail when reviewing, labeling, tracking, and uploading documentsReliable internet connection and a quiet remote work setupExperience supporting a personal injury law firm or legal case management teamAbility to work full-time U.S. Pacific Time hours, including night shift for Philippines-based candidatesNice to Have:Familiarity with medical billing statements, treatment records, provider requests, or records retrieval workflowsExperience communicating with U.S. healthcare providers, clinics, hospitals, or insurance-related contactsComfort working with remote teams across different time zonesPrior experience with legal administrative support or client case documentationBenefitsAccess to a$200K+ perk marketplacewith discounts on 150+ integral services.Option towithdraw up to 50% of approved earningsbefore payday.

📌 Medical Records Clerk (Remote) | Latam (Xico)
🏢 HireHawk
📍 Xico