Position OverviewWe are seeking a detail-oriented and proactive Virtual Assistant to support our Property Coordinators in managing maintenance requests through Property Meld.You'll handle simple maintenance requests, coordinate with owners, tenants, and vendors, and ensure follow-ups are completed on time.This role is key in supporting the Property Coordinators so they can focus on larger issues in the field.During work hours, the VA will remain on Zoom with the coordinators for quick communication and clarification.What You'll DoRespond promptly and professionally to maintenance requests via Property MeldCoordinate with owners, tenants, and vendors to schedule maintenance and resolve issuesAssess damages (tenant vs. owner responsibility) and gather vendor estimates for approvalFollow up with stakeholders to ensure satisfaction with completed workMaintain accurate records of requests, communications,



and updates in Property MeldHelp organize and prioritize tasks for efficiency and preventative maintenanceProvide administrative support (scheduling, reporting, documentation) as neededQualificationsExperience in property management or maintenance coordination preferredProperty Meld experience requiredExcellent communication skills in English & SpanishStrong organizational skills and attention to detailProactive, solution-oriented, and able to work independentlyComfortable with remote work and virtual tools (Zoom, email, phone, etc.)Professional and reliable with high integrityHours of OperationMonday to Friday9 AM – 5 PM (after 90-day probationary period, part-time moving to full-time)Seniority levelAssociateEmployment typeFull-timeJob functionAdministrative, Customer Service, and Project ManagementWe are seeking to fill this role at VPM Solutions.Referrals increase your chances of interviewing by 2x.
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📌 Maintenance Coordinator (México)
🏢 Vpm Solutions
📍 México