ob description:Bilingual Call Center Agent – Multiple Business AreasOn-site | Querétaro (Arboledas)$14,000 MXN net + paid trainingScalepex is hiring full-time, long-term Bilingual Call Center Agents to join our team in Querétaro.This is a direct employment opportunity with Scalepex, offering stability, professional growth, and structured training.We support U.S.-based clients across several business areas, including:Legal services (law firms & client support)Gas & Electricity servicesMedical diagnostic clinics (appointment scheduling)Sales CampaignsBased on your experience, communication style, and strengths, you will be assigned to the business area where you can perform best and grow faster.What you'll doHandle inbound and/or outbound calls in a professional call center environmentProvide customer service, scheduling,



or sales support depending on your assigned areaFollow established scripts and quality standardsAccurately document all interactions in internal systemsMeet performance and productivity goalsRequirementsWhat we're looking forAdvanced EnglishFull-time availability, 100% on-site (Arboledas, Querétaro)Previous call center, customer service, or sales experience preferredComfortable working with call volume and performance metricsBenefitsWhat we offer$14,000 MXN NET100% paid trainingPer laStable, long-term employment as a Scalepex employeeOpportunity to grow within different business areasCampaign assignment based on experience and operational needs.Tipo de puesto: Jornada completa#J-*****-Ljbffr

📌 Bilingual Customer Service Representative - Call Center (Santiago de Querétaro)
🏢 Dormont Manufacturing
📍 Santiago de Querétaro