Who We AreAt Avnet, relationships matter.We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product's lifecycle.Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share.We're driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology.At Avnet, relationships matter.We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product's lifecycle.Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share.We're driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology.Working at Avnet means being a part of a global team.We work collaboratively and with integrity, doing business the right way.For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology.Experience what's next at Avnet!
Job SummaryResponds to customer inquiries, expedites critical orders, communicates dispositions, researches and resolves issues, and researches orders.Principal ResponsibilitiesMay provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers (including order expediting, stock queries,



reporting and stock rotation).
May Identify, investigate, and participate in opportunities to improve processes and procedures, to include various key performance metrics.Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws.Maintains and updates electronic and/or hard copy records as required.Other duties as assigned.Job Level SpecificationsAcquires basic skills through work experience or formal training to perform routine tasks.Tasks are routine, repetitive and manual in nature with minimal complexity or variation and specific to the job.Work is performed under supervision with detailed instructions.Priorities are provided for performing work.Interacts mostly with immediate peers within assigned team.Based on nature of the role, may respond to requests from others in the organization.Impact of decisions is primarily contained to the work of the job.Work ExperienceTypically requires less than one year of related experience.Education And Certification(s)High School Diploma or equivalentDistinguishing CharacteristicsBasic computer, email,



phone and communication skills.Must be able to multi-task and work in a fast paced environment.May require fluency in more than one language.What We OfferOur employees work hard to live our values and help us grow.Our total rewards strategy supports Avnet's ability to attract, engage, develop, and reward our employees, while promoting a diverse and inclusive environment.We offer competitive compensation and benefit programs - from time away and adaptable working arrangements to programs supporting employee well-being and opportunities to give back to your community.Generous Paid Time OffSavings FundPaid HolidaysMedical, Dental, Vision and Life InsuranceEducation AssistanceEmployee Development ResourcesEmployee Wellness, Leadership Development, and Mentorship ProgramsYear-End BonusFood CouponsBenefits listed above may vary depending on the nature of your employment with Avnet.The above statements are intended to describe the general nature and level of work being performed.They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.Avnet is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex (including pregnancy), age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law.This policy of non-discrimination also applies to religious dress and grooming practices.Avnet will accommodate employee religious dress standards and grooming practices that do not result in undue hardship for the Company.
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📌 Customer Service Representative (San Pedro Tlaquepaque)
🏢 Avnet
📍 San Pedro Tlaquepaque