We're looking for aPartner Operations ManagerYou'll own the day-to-day management of our partner ecosystem—including affiliate partners, lead buyers, and marketplace operations—while helping build the systems and processes that allow us to scale.This isn't a traditional account management role.It's a blend of partnerships, operations, project management, and marketplace execution.What You'll OwnPartner ManagementServe as the primary day-to-day contact for affiliate partners, lead buyers, and strategic partnersCoordinate onboarding for new buyers and traffic partnersBuild trusted relationships with partners and ensure timely communicationSchedule recurring check-ins and resolve operational issues quicklyHelp create a world-class partner experienceMarketplace OperationsCoordinate buyer onboarding, integrations, and launch testingAssist with lead routing configuration and buyer setupSupport the expansion of new buyers, traffic sources, and marketplace productsCoordinate with developers on platform improvements and feature requestsTest new workflows and operational changes before launchReporting & ReconciliationPrepare weekly and monthly partner performance reportsReconcile lead counts, invoices, payouts, and partner reportingInvestigate discrepancies between buyers, affiliates, and internal reportingMaintain operational dashboards, trackers, and documentationSupport weekly marketplace financial reporting and unit economicsOperations & ProcessCreate and maintain SOPsOwn operational documentation and project trackersImprove internal workflows as the business scalesCoordinate cross-functional projects across marketing, operations,



and developmentEnsure projects move forward and follow-up items don't fall through the cracksGrowth SupportParticipate in buyer and affiliate discovery callsAssist with onboarding new strategic partnersRepresent the company at conferences and industry eventsSupport new product launches and marketplace initiativesIdentify opportunities to improve partner experience and operational efficiencyWhat We're Looking ForYou likely have 3–5+ years of experience in one or more of the following:Affiliate marketingLead generationPerformance marketingMarketplace operationsPartner managementCustomer successBusiness operationsYou're someone who:Loves creating structure from chaosNaturally follows through and closes loopsEnjoys solving operational problemsCommunicates professionally with external partnersIs comfortable juggling multiple prioritiesUses data to identify issues and improve performanceBonus PointsExperience in fintech, alternative lending, or SMB financingExperience working with affiliate networks or lead-generation companiesFamiliarity with lead-routing or ping/post platformsStrong Google Sheets or Excel skillsExperience with HubSpot, Salesforce, GoHighLevel, or similar CRMsExperience with Zapier, Make, or workflow automation toolsBilingual (English & Spanish)Success in Your First 90 DaysWithin your first 90 days, you'll have:Successfully onboarded new buyers and affiliate partnersTaken ownership of reporting and monthly reconciliationsBuilt repeatable operational processes and SOPsBecome the trusted day-to-day contact for our partner networkHelped lay the operational foundation for a rapidly growing marketplace

📌 Partnerships Manager (México)
🏢 Reach Digital
📍 México