FunctionEngineeringExperience5-10 yearsLocationMexicoSkillsAgile Coach, Program Management, Project Management, Retail & eCommerceTPM for PriceSmart with experience in Membership management and Payment SystemsRequirements10+ years of technology program/project management experience managing large transformational programs, and projects in a large-scale matrix organization; responsible for schedule, budget, and scope; oversight of multiple project managers and vendors8+ years of program/project management experience working with Agile (SCRUM) methodologies and continuous integrations and delivery; with solid experience using agile delivery toolsExperience in Retail domain, more specifically in membership and payment management systemsProven experience as a Project, Program or Application Delivery Manager leading enhancements, migrations, or integrations with delivery teams and platforms.
PM should have the ability to understand one or more of the following application development tools and techniques:Excellent communication skills with the ability to influence and lead others across all levels of the organizationLead sophisticated and large scale cross-team, cross-functional initiatives.
Collaborate with engineering managers and engineers to estimate work efforts, define achievements and handle resources.
Track progress, resolve dependencies, evaluate and mitigate risks and communicate status to upper management and other stakeholders.
Engage and energize the project teams to achieve ambitious goals.Proactively remove obstacles to drive momentum and progress.
Identify communication gaps, handle issue partner concerns and provide support to teams balancing challenging priorities.Understand technical implementation at the architecture level.
Ask questions that clarify priorities and push the team to be highly effective.
Develop broad domain and technical knowledge.Help with the cross-functional planning and business planning process, leading conversations with key partners to develop concepts for critical initiatives, and developing those into detailed program/project plans (including roadmaps, resource planning, and hiring goals).
Identify and implement continuous improvements to the engineering organization and the program management process.
Share program/project process frameworks, tools, and standard methodologies that can be embraced throughout the organization.




Improve product development and delivery.Solid experience leading and managing technical teamsKnowledge of agile methodology and frameworks like Scrum, Kanban, XP, etc.Good skills to coach team how to follow agile scrum, which really works.Expertise in estimation and planning.Understand the basic fundamentals of iterative and incremental development.Knowledge about other methodologies other than Agile-Scrum, so that they can explain other methodologies to motivate their team.Basic knowledge of software development processes and procedures to understand their team needs.Ability to take and understand their commitment to deliver the product on time.Know about the value of metrics and incremental delivery.Knowledge of tasks, backlog tracking, burndown metrics, velocity, user stories etc.Should be able to provide and suggest technical guidance to the teamJob responsibilitiesExperience in Retail domain, more specifically in membership and payment management systemsBachelor's degree in Computer Science, Engineering, or Mathematics, related quantitative subject area, or equivalent practical experienceMinimum of 6+ years of proven experience as a Program Manager (Tech) or Technical Program Manager or Engineering Manager in a software, or systems development environmentExcellent written and verbal communication skills and exceptional emotional intelligenceAbility to influence and empower people across a broad variety of job functions through your relationshipsStrong organizational skills to lead multiple, challenging priorities simultaneously, without losing sight of the highest priority itemsStrong technical, analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive decisionsStrong technical experience in large distributed systems, ability to conceptualize and lead delivery in a microservice environmentSolid technical proficiency and an ability to comprehend technical designs, challenges, and risks.
Engineers enjoy working closely with you.
Familiarity with engineering metrics like code coverage, service reliability, service efficiency, capacity management,



etc.Help team or individual to clarify goals and actions to achieve them.Facilitate their team for better creativity and tries to improve the efficiency of the development team.Work closely with Product Managers/Product Owners/Business Analysts/Data ArchitectsAct as a technical leader of the teamPerform and review detailed design of functionality for the current sprintResources allocation for the sprintResponsible for managing the scrum process with the coordination of scrum team in Agile methodology.Responsible to remove the impediments for the scrum teamArranges daily stand-up meetings, facilitate meetings, schedule meetings, demo and decision-making processes in order to ensure quick inspection and proper use of adaptation process.Helps product owner to make the product backlogs in good shape and make them ready for the next sprintActs as safeguard for their team, shielding from outside distractions and interferences.Conflict resolution, focusing on scrum values of openness, honesty and respectReinforce communication within teamForecast the numbers of deliverables possible in an iteration, which is based on evidence and reliable source.Coach Agile practices.
They can coach individuals and interactions over processes and tools.Help managing cross scrum teams communicationsWhat we offerExciting Projects:Come take your place at the forefront of digital transformation!
With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.Collaborative Environment:Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our general centers or client facilities!
Work-Life Balance:GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules.
We offer you the best quality of work life so that you exceed the expectations of our clients, while achieving your professional and personal ambitions.Professional Development:Our dedicated Learning & Development team regularly organizes English classes, professional certifications, and technical and soft skill trainings.
We also offer the chance to travel internationallyExcellent Benefits:We provide our employees with competitive salaries, family medical insurance, extended paternity leave, annual performance bonuses, and referral bonuses.
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📌 Technical Program Manager For Membership Management Irc298641 (México)
🏢 GlobalLogic
📍 México