tcs is looking for a site reliability engineer

(candidate needs to be located or relocate to querétaro, cdmx, guadalajara or monterrey, it will be requested to attend office at least 3 day per week)

required technical skill set (desired experience range: min. 4 years):

- java application trouble shooting
- application performance monitoring tools knowledge
- strong sql and oracle/postgre/cassandra
- proficiency with shell/bash scripting knowledge

job summary:

must-have: java application troubleshooting, scripting (python/shell/bash), unix/linux, strong sql writing experience, concepts with any one or more (oracle/postgresql/ mysql/ cassandra), shell scripting, apache tomcat server, splunk, dynatrace, grafana or data dog, basics of devops pipeline creation and maintenance

expectations from the role:

- responsible for maintaining production environment and provide sre services
- strong knowledge of itsm/itil process, incident and problem management experience.
- triaging and troubleshooting incidents perform root cause analysis post incident remediation, resolving tickets and restoring services as per the sla.




- collaborate and coordinate with internal and external stakeholders during incident or outages.
- keep all stakeholders updated during the incident lifecycle and escalation as required as per the predefined call structures.
- have a strong knowledge of payment system and/or payment application from financial/banking domain.
- ready to work in rotational shift model and on-call support during the weekend

what we offer to you:

- direct contract
- benefits above law

tata consultancy services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression , age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in tcs to participate in our recruitment & selection process.

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📌 Site reliability engineer (México)
🏢 Tata Consultancy Services
📍 México