At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.
Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.
Join our integral team and see what makes Mitratech a truly exceptional place to work!
Mitratech is seeking a Senior Learning Experience Designer to lead the end-to-end creation of high impact learning for our workforce from identifying what needs to be learned, to designing how it should be taught, to building the final course. This is a hybrid role that spans instructional strategy and hands-on eLearning development, sitting within the People & L&D; team and working closely with HR business partners, subject matter experts, and department leads. Lead needs analyses and performance consulting conversations with business stakeholders
Write high-quality scripts, storyboards, facilitator guides, and workbooks that are clear and on brand
Apply adult learning principles (ADDIE, SAM,



Bloom's Taxonomy) to structure content effectively
Design end to end learning journeys for onboarding, leadership, and skills programs
Lead SME engagement: facilitate content workshops, manage feedback cycles, and maintain stakeholder alignment
Lead development of complex interactive courses in Articulate Storyline and Rise 360, helping to mentor other team members in quality and knowledge
own LMS configuration and troubleshooting
Produce and direct supporting assets — graphics, screen recordings, animations, and short-form video to a polished standard
5+ years in L&D; roles spanning both instructional design and eLearning development
~ Understand adult learning theory and instructional design models
~ Ability to write clearly and translate complex content for non-expert audiences
~ Comfortable managing multiple projects and SME relationships simultaneously
~ Excellent written and verbal communication skills in English with the ability to write for learners, present to leaders, and facilitate workshops with SME's

Education:
Bachelor's degree in Instructional Design, Educational Technology, or a related field, or equivalent experience.
Master's degree or professional certification (ATD CPTD, CIPD) preferred.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

📌 Learning and Performance Experience Designer (Ciudad de México)
🏢 Mitratech
📍 Ciudad de México