We are Forge Skin , a fast‑scaling, performance‑driven DTC skincare brand built for global growth. We’re seeking a Sales Manager to lead and grow our customer acquisition and revenue strategy. You’ll own the tele‑sales process end‑to‑end — from managing closers and optimizing conversions to developing strategies that increase customer lifetime value and retention.

Responsibilities

- Lead, coach, and manage a team of E‑commerce tele‑sales closers focused on upselling and cross‑selling to existing customers.
- Develop and execute E‑commerce tele‑sales strategies to increase revenue, average order value, and repeat purchase rates.
- Monitor daily tele‑sales performance, ensuring the team consistently meets and exceeds targets.
- Collaborate with marketing and customer success teams to refine sales scripts, offers, and follow‑up sequences.
- Build and maintain a high‑performance sales culture rooted in accountability, customer connection, and results.
- Analyze sales data to identify growth opportunities, performance gaps, and training needs.
- Report KPIs, conversion rates, and pipeline forecasts to leadership on a weekly basis.

What You Bring





- 4–6+ years of progressive experience in sales, with at least 2 years in a Tele‑sales management or team lead capacity.
- Proven success in eCommerce or DTC sales (experience in skincare, beauty, or health industry preferred).
- Strong understanding of sales funnels, CRM systems (HubSpot, Klaviyo, or similar), and performance metrics.
- Exceptional leadership, communication, and motivational skills.
- A data‑driven mindset with a focus on optimizing conversions and customer lifetime value.
- High adaptability and self‑motivation in a remote, fast‑paced environment.

Benefits

- 100% remote role with adaptable schedule.
- Opportunity to shape sales strategy in a globally scaling skincare brand.
- Competitive base salary + team performance‑based bonuses.
- Paid holidays and flexible PTO.
- Continuous leadership and sales development coaching.
- Join a young, ambitious, and international team.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Sales and Business Development

Industries: Wellness and Fitness Services

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📌 Sales Manager (México)
🏢 Forge Skin
📍 México