Accountabilities:

- Executing defined end-user account add/change/delete and disable procedures on our internal computing systems.
- Responsible for completing daily, monthly and on-demand data maintenance assignments as required.
- Interaction with the Service Desk and End users for basic user support issues relating to access fulfillment.

Qualifications: (Specific for this job)

--> English required (speaking and writing)

Knowledge and Skills

- Ability to accurately follow a defined set of policies and procedures
- Operate under the supervision of others
- Must have strong written communication skills
- Understands basic technical concepts of Active Directory, e-mail and possesses an ability to use other Microsoft based productivity applications.




- Exposure to cloud platforms and access provisioning on cloud platforms
- Quick learner, and ability to scale on new technologies as required

Experience

- Associates degree in a computing related field, business or related discipline required.

​Competencies

- Must follow and execute well-defined processes and procedures
- Must utilize standard request and ticketing systems
- Provides first level support for user issues utilizing documentation as well as other sources

- Do the right thing, and ability to work under pressure.

- Maintain the required level of confidentiality and trust

📌 IT Analista de Administración de Accesos I (Ensenada)
🏢 ALLEGION MÉXICO
📍 Ensenada