Position Title

Style Expert

Division / Department

Fashion / Retail

Reporting To

Boutique Sales Manager

Functional

Style Expertise Manager

Location

Fashion Boutiques – Mexico City

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

About the Role in Boutique

Creation is at the heart of Maison CHANEL and its fashion heritage. As the client journey evolves and becomes more personal, it is expanding beyond collections and products. To offer a unique CHANEL client experience and match their ever-increasing expectations, our retail teams, especially local ones, are our brand ambassadors. Through their personalized approach and human touch, they ought to provide personalized and custom style advice, steering each client towards finding their unique Style and Allure at CHANEL.

What Impact You Can Create at Chanel

- Act as the “Style relay” in the boutique between the Style Expertise Manager and the Style Advisor and/or Fashion Advisors (FAs). Provide luxury fashion flair, styling skills, and sophistication, you work as a Style Consultant with clients mainly focusing on wardrobe appointments and styling sessions.
- Mentor the Style Advisors and the Fashion Advisors and play a key role in elevating the styling competencies in your boutique.

Engage Clients with the Style of Chanel





- Deliver expert styling advice linked to the Style of CHANEL & the style of the collection.
- Inspire clients to explore styles beyond their usual preferences.
- Provide a style service to clients with a primarily focus on wardrobe appointments.
- Lead elevated and personalized client styling appointments, the Art of Styling Moments, from the preparation to the execution.
- Participate in various boutique events as a style referent.
- Partner with boutique management peers to build yearly plan and support business from a styling point of view.
- Be proactive in suggesting ways to promote statement pieces and slow movers, working closely with the Style Expertise Manager.

Elevate the Styling Competencies in Boutique & Mentor Style Advisors / Fashion Advisors

- Work closely with the Style Expertise Manager in developing and supporting the team in styling.
- Lead styling activities in your boutique to convey the style expertise content (the Style of CHANEL and of the collections) through regular practice.
- Animate Style collection workshops at the time of launch and throughout the collection selling period.
- Monitor the internal styling app, the Fashion Community, for the users of your boutique and suggest best practices.
- Support Style Advisors / FAs in preparing their clients’ appointments.




- Coach Style Advisors and FAs through one-to-one sessions.
- Provide frequent and constructive feedback to Style Advisors, FAs and suggest yearly development plan.
- Identify talents with styling skills.
- Rotate in boutiques without Style experts.

Influence Boutique Buys From an Allure Perspective

- Participate in decoding the collection and gather feedback from the team on the allure of the collection.
- Review the buys with the boutique management team to ensure the allure of the show is well represented, for the clients of today and tomorrow.
- Participate actively in all post-buy meetings and help the Style Expertise Manager to share suggestions from a styling perspective with the rest of the team.

What You Will Bring to the Team

- Passion for the House of CHANEL, its history, its creations, and commitment to social and cultural initiatives.
- The transmission of your fashion and style knowledge.
- Understanding of, and passion for, client experience.
- Desire to make everyone grow in their styling path within the world of CHANELYOUR.
- Passion for client experience, luxury and beauty.

Qualifications

- At least 5 years of experience in fashion luxury retail environment.
- Excellent communication skills.
- Show empathy.
- Like to work in team and show strong team spirit.
- Trustworthy with a high degree of integrity and ethics.
- Decisive and performance-oriented.
- Passion for client experience, luxury and beauty.
- Ambassador of the CHANEL allure (posture and vocabulary).
- Speak Spanish and English. French is a plus.

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📌 Style Expert – Fashion Boutique (Ciudad de México)
🏢 3M HEALTHCARE
📍 Ciudad de México