- In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
在经理缺席时主持交接班说明会，确保员工了解酒店的活动和运营的要求
- Endeavor to resolve all complaints during shift and logs all complaints in log book for further follow up
在自己当班期间尽可能解决所有的投诉，并在工作日志中记录所有投诉以便进一步跟进的工作
- Supervise cash handling and banking procedures
监督现金的处理和存放程序
- Prepare daily banking and cash flow reports
编制每日存款和流动资金报告
- Establish and instruct staff in cash security procedures
制定并指导员工执行现金安全制度
- Deal with irregular payments
处理异常的付款情况
- Supervise the maintenance of service equipment
监督服务设备的维护保养
- Monitor standards of guest facilities and services
监督客用设施和服务的标准
- Control stock and monitor security procedures
控制存货和监督保安成序
- Assist with menu and wine list creation
协助菜单和酒水单的设计工作
- Supervise functions
监督各项职能
- Supervise outlet service
监督餐厅的服务
- Works with Superior on manpower planning and management needs
和上级领导一起进行人力规划和管理需求
- Works with Superior in the preparation and management of the Department’s budget
和上级领导一起编制和管理部门预算