**Key Responsibilities**:- Develop and execute strategic learning based on business priorities and brand requirements to build training and development programs addressing to aftersales business units.- Design, implement, and evaluate training programs, workshops, and e-learning modules to address skills gaps and improve key dealer staff performance.- Collaborate in synergy with other stakeholders (internal and external) to identify training needs and create tailored development plans.- Analyze training effectiveness through various metrics/KPIs and propose reports with actions plans focused on to ensure or improve the KPIs results based on training actions.- Manage the learning management system (LMS) and ensure its effective utilization across the Dealer Network.- Develop and manage the training budget, ensuring cost-effective allocation of resources.- Stay current with industry trends and best practices in learning and development (including new learning technologies and platforms like IA, digital contents, micro and interactive learnings solutions)**1.Job Knowledge and Skills**:**Other Knowledge, Skills and Abilities**- Language: 100% bilingual (Spanish - English)- Must have: Solid project management skills with the ability to manage multiple initiatives simultaneously /Strong communication,



organization and presentation skills with the ability to engage diverse audiences- Nice to have: Agile methodology (Agile learning or Desing thinking), Learning psychology, Learning and talent Development certification- Competencies: Collaborative leadership style with a vision for driving organizational growth through team development, details focus, autonomy mindset, agility in decision making.**2.Years of Experience**:**Previous Work Experience**- We are seeking dynamic professional training with a minimum of 5 years of experience in automotive industry (areas of product and technical training, aftersales operations, technical assistance)- Proven track record in designing and implementing successful training programs- Proficiency in learning management systems (LMS) and instructional design tools knowledge**3.Education****Education**:- Engineering, Psychology, Administration or Human Resources/Talent Development degree/career.**4.Specific Course/Certifications****Course/Certifications**:- Computer Skills: MS Office (Professional level), Experience in development tools to create engaging and interactive CBTs (Articulate- Storyline, Rise, Camtasia, Captivate, Canva, etc.).- Certifications (desirable): Project Management skills and/or People leadership experience Highly Preferred.**5.Travel Required?**- Travel: 30%México City Ciudad de Mexico Mexico

📌 Aftersales Training Jr. Manager (Xico)
🏢 Nissan
📍 Xico