Stäubli is a value driven technological solutions provider with four dedicated activities: Electrical Connectors, Fluid Connectors, Robotics and Textile. We strive for innovation and excellence and are market leaders in many industrial segments. Stäubli guarantees high quality, reliability, and performance - our strong basis for the trusted partnership with our customers worldwide.

Job Description

As a Robotics Field Robotics Engineer, you provide on-site and remote technical support to ensure optimal performance and reliability of robotic systems. You diagnose, repair, and maintain equipment while acting as a key interface between customers and internal teams, ensuring high service quality and system uptime.

Reports to:

Local Service Manager / Head of Services North America

Responsibilities and Objectives:

Field Service & Customer Support Provide on-site repair, troubleshooting, maintenance, and programming support Diagnose robotic systems and resolve issues efficiently Restore system operation and ensure customer satisfaction Support commissioning and emergency interventions





Remote Support & Hotline Provide technical support via phone and email Manage customer hotline requests Guide customers through troubleshooting and resolution remotely

Service Execution & Reporting Document activities in CRM Track system performance and issues

Coordination & Improvement Coordinate with service management and teams Provide feedback for continuous improvement Support knowledge sharing

Adheres to all safety, quality and environmental standards

Qualifications Bachelor’s or Associate degree in Engineering, Robotics, or related field 3+ years experience in robotics or industrial automation Strong robot programming and troubleshooting skills Knowledge of electrical, mechanical, and control systems Ability to read and interpret technical documentation Strong communication and customer interaction skills Willingness to travel up to 75% Additional Information

Willingness to travel as required both domestically and internationally (up to 75%) #J-18808-Ljbffr

📌 Robotics field engineer - mex (Santiago de Querétaro)
🏢 STÄUBLI
📍 Santiago de Querétaro