**Company Description**
Turner & Townsend is a general professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people's lives.
Working in partnership makes it possible to deliver the world's most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world's largest commercial real estate services and investment firm, with our partners holding a significant minority interest.
Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
- Please note that this is an on site job at Silao, Guanajuato.
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The Contract & Claim Manager will report operationally to the Project Lead, who will act as the main point of contact, (FIDIC and No FIDIC) for task planning, supervision, and performance review.
The CCM will also coordinate closely with the Project Lead and relevant functional teams.
Formal validations will be performed by Legal, Procurement, Finance, and PMO as per internal governance.
Overview of the role
- Overseeing the contractual and claims management process during execution
- Collaborating with multiple teams to optimize project outcomes
- Ensuring compliance with contractual obligations and helping mitigate risks
- Overseeing project execution and leading the contract management execution strategy
- Helping ensure that the project is completed on time and within budget,



as much as possible
**- INTERFACES**
The CCM will work in close coordination with:
- Project Lead & PMO: Collaborates with Project Lead and Project Management Office to align contractual obligations with project timelines
- Procurement Team: Works with Procurement to address risks, negotiate claims, and manage supplier relationships
- Legal and Compliance Team: Consults on legal compliance and on claim and dispute resolution strategies
- Technical Workstream Leads (Engineering, MEP, Automation, etc.) Ensures that contract execution aligns with technical specifications and scope
- Finance & Project Controlling: Coordinates budget management, invoice checking, payment approvals, and financial audits
- FIDIC Engineer: Works with the FIDIC Engineer during change management, testing and inspection, and payment certification processes, among others
- Quality Assurance/Quality Control/Quality Management Team: Collaborates on quality control and compliance checks
- Health, Safety & Environmental Team: Engages with HSE to ensure health, safety, and regulatory compliance
- Senior Management & Other Internal Stakeholders: Advises senior management and other internal stakeholders on project progress and contractual risks and opportunities
**- KEY RESPONSIBILITIES**
Contract and Communication Management (during execution phase)
- Communication of contract terms (esp. FIDIC), like scope, obligations, rights,



and remedies to internal stakeholders.
- Single point of contact for contractors, on Employer's behalf, in relation to claims and other formal correspondence.
- Coordination with project, technical, legal, etc. teams in drafting communications and responses to contractors, FIDIC Engineer, and other stakeholders.
Claims and Oversight Management
- Maintaining and supervising claims overview.
- Claims management, including drafting and timely filing of notices, claims, comments/oppositions, and counterclaims.
- Establishing a systematic approach for documenting and monitoring claims and their resolution (e.g., claims register, claims lessons learned register, monthly claims status reporting, etc.).
Change Management
- Management of variations, change orders, and/or amendments, including preparation of initial drafts and conduct of regular reviews these changes and variations.
- Establishing a systematic approach for documenting and monitoring variations, change orders, and/or amendments (e.g., variations register, variations lessons learned register, monthly variations status reporting, etc.).
Milestones and Obligations Management
- Monitoring contract milestones, program, deviations, and performance metrics.
- Maintaining a commitment or obligations register.
Supporting Negotiations for Claims and Disputes
- Supporting Procurement in negotiating and drafting settlement agreements on claims, variations, and/or disputes.
- Implementing lessons learned on claims and disputes from previous projects.
Financial Monitoring
- Supervision, administration, and monitoring of bank bonds, performance and warranty securities, insurance certificates, etc.
- Financial and progress monitoring and reporting.
**Qualifications**
- Deg

📌 Contract & Claim Manager, Manufacturing Construction Projects, Guanajuato (Santiago de Querétaro)
🏢 Turner & Townsend
📍 Santiago de Querétaro