DESCRIPTION
**Head of Product**
After raising $15M in venture capital and $50M in debt facilities, Aviva is looking for a Head of Product to build and lead a world-class product practice for under-digitized communities.
As the owner of Aviva's digital experiences, you maximize the performance of every digital customer touchpoint, from acquisition funnels to loan renewals and payments.
You act as Aviva's number #1 expert when it comes to connecting users with their first ever fintech product, building simple, trustworthy, and empowering experiences.
**What You'll Do**
Deliver Aviva's product vision and roadmap across all digital experiences
Oversee and develop the product design team, to build the world's best UX for first-time fintech users
Build and lead a product practice tailored to Aviva's phygital" model, integrating digital journeys with in-branch experiences
Translate business areas' goals into clear, actionable product requirements for engineering teams
Build and own a reporting infrastructure that creates real-time visibility of the performance of all digital experiences at Aviva
Continuously refine customer research and discovery methodologies to deeply understand customer needs and behaviors
**What We're Looking For**




5+ years of experience in product management, including senior leadership roles
Strong track record of building and scaling consumer-facing digital products
Deep customer obsession, with hands-on experience in modern customer research methodologies and the ability to adapt them to low digital literacy contexts
Exceptional empathy for less digitally savvy users and proven ability to design for simplicity and trust
Comfortable operating in complex, cross-functional environments, balancing business impact and resource constraints
Experience in offline consumer businesses or products built for first-time fintech users is a strong plus
Fluent in Spanish
**What we offer?
**
Competitive base salary.
15 days of Christmas bonus.
7 days off per year.
1 birthday day off.
12 days of annual vacation.
Strong growth opportunities within the Security team.
**Why Join Aviva**
Build a world-class product practice for first-time fintech users
Own one of the most critical levers of Aviva's servicing and retention strategy
Work on strategy and execution directly with our founding team
Bring premium financial services to underserved communities at national scale

📌 Head Of Product (Xico)
🏢 Aviva Financiera
📍 Xico