**Job ID**:******
**Required Travel**: Minimal
**Managerial - No**
**Location**:Mexico-Mexico City (AM)**
**Who are we?
**:
At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day.
We believe in creating a workplace where you not only excel professionally but also thrive personally.
Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.
**In one sentence**:
Manages and coordinates the diverse operation of the department/domain, ensuring that the daily operations are coordinated with vital resource and tools; Ensures that operational directives are carried out in full and to completion, and assures that the schedules, meetings and goals work in harmony towards customer happiness; Tracks and maintains the performance of vendors / external parties to uphold company interests.
**What will your job look like?
**:
- You will handle the work activities of a department / domain and suggests and/or implements changes that will make the output more effective.
- Collaborate closely with internal partners and external vendors, and supervises execution of activities
- Supervise and monitor vendor / supplier performance to improve results and uptime, minimize costs, and maintain high levels of customer happiness.
- You will support managers / employees in their day-to-day coordination and management of business operational activities and/or issue resolution




- Coordinate communication between internal units and external vendors / suppliers.
- You will process, approve and follow up on invoices, rate charges, payments, and other financial operations-related issues
- You will supervise and updates the relevant systems and business operations policies.
- You will ensure compliance with company's standards and procedures.
- You will maintain a high level of service to internal / external customers and ensure superb communication between partners.
**All you need is..
.**:
- B.Sc.
in Industrial Engineering / Software Engineering
- Former experience in operations/facilities.
- Proven experience in customer service.
**Why you will love this job**:
- You will have responsibility to Manages and coordinates the diverse operation of the departments.
- You will supervise the work activities of a department/ Supervises and monitors vendor as per Amdocs guidelines.
- You will work with relevant partners supervise and update the relevant systems and business operations policies.
- We are giving the opportunity to work with the industry's most sophisticated testing technologies and help customers shift into the new testing realities of the digital world!
- We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!
**Amdocs is an equal opportunity employer.
We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

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