About GoodLeap:
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The Servicing Recoveries Specialist supports backend servicing processes across key operational areas such as bankruptcy, foreclosure, credit reporting, and compliance functions within the Servicing Operations Department.
This role ensures that all processes are completed accurately, efficiently, and in compliance with company standards and regulatory requirements.
They collaborate closely with internal partners—including Legal, Compliance, Billing, and Mortgage Servicing—to complete operational workflows and ensure accurate account servicing.
Their work contributes directly to regulatory adherence, data accuracy, and the overall integrity of customer account management.
This role requires strong organizational, technical, and regulatory knowledge to ensure accurate account handling and operational compliance, supporting the department's efficiency, compliance posture, and reputation for accuracy.
**Essential Job Duties and Responsibilities**:
- ** Specialized Account Processing** - Handling bankruptcy filings, foreclosure updates, loan servicing corrections and credit bureau
- ** Regulatory & Compliance Oversight** - Ensuring adherence to laws, updating statuses,



and working w/Legal & Compliance on filings and audits.
- ** Documentation & Data Accuracy** - Maintaining precise system updates, account coding, and case records to support compliance reviews.
- ** Internal Collaboration** - Coordinating with teams like Legal, Billing, Mortgage and Servicing Solutions to complete workflows.
- ** Monitoring & Reporting** - Tracking workload completion, monitoring specialized queues, and supporting audit readiness.
- Other duties as assigned from leadership to support team.
**Required Skills, Knowledge and Abilities**:
- High attention to detail and data entry accuracy.
- Strong organizational and process management skills.
- Proficiency in servicing platforms and Microsoft Office/Google Workspace.
- Strong written communication skills for documentation and reporting.
- 1-3 years' experience with bankruptcy procedures, foreclosure processes, and credit bureau reporting.
- Understanding financial services compliance and regulatory frameworks
- Knowledge of auditing standards and record-keeping requirements.
- Process legal/financial documents accurately.
- Work independently and manage high-volume workloads with mínimal errors.
- Support compliance reviews and audits through detailed recordkeeping.
Compensation: MXD $144 - $162/Hour
**Additional Information Regarding Job Duties and Job Descriptions**:

📌 Servicing Recoveries Specialist (Xico)
🏢 GoodLeap
📍 Xico