1 Opening
- Guadalajara
**Role description**:
**Technical Program Manager (AI) - Remote**
**Project Manager I**
**Who We Are**:
Born digital, UST transforms lives through the power of technology.
We walk alongside our clients and partners, embedding innovation and agility into everything they do.
We help them create transformative experiences and human-centered solutions for a better world.
UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries.
Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.
With us, you'll create a boundless impact that transforms your career—and the lives of people across the world.
**You Are**:
**The opportunity**:
- Develop detailed project plans, timelines, and milestones, managing dependencies and resource allocation to ensure on-time delivery.
- Lead and manage cross-functional teams, promoting collaboration across data scientists, engineers, developers, and business partners.
- Utilize Jira to manage both Agile and waterfall project activities, ensuring efficient tracking of tasks, sprints, and milestones.
Leverage Confluence for documentation, collaboration, and knowledge sharing across teams, maintaining up-to-date project information and facilitating seamless communication.
- Oversee project execution, including resource allocation, timeline management, risk assessment, and quality control.
- Serve as the primary point of contact for business stakeholders, maintaining open and effective communication to manage expectations and provide project updates.
- Translate technical concepts into business language for non-technical stakeholders and facilitate cross-functional alignment.




- Gather requirements from stakeholders, ensuring project deliverables align with strategic business needs.
- Collaborate with technical teams to understand and address project challenges, adjusting project plans as needed.
- Ensure quality and feasibility by reviewing technical designs, assessing risks, and implementing best practices.
- Provide technical guidance and support to teams, ensuring best practices in Machine Learning, AI, Data Engineering, and Application Development are followed.
- Identify, assess, and mitigate potential risks associated with project timelines, deliverables, and resource constraints.
- Implement contingency plans and escalate issues when necessary, ensuring project continuity and success.
- Define key performance indicators (KPIs) and success metrics for each project, regularly tracking progress and addressing deviations.
- Prepare and deliver comprehensive reports to stakeholders, showcasing project status, milestones, and ROI.
- Track project performance using appropriate tools and techniques, ensuring projects are delivered on time, within scope, and within budget.
This position description identifies the responsibilities and tasks typically associated with the performance of the position.
Other relevant essential functions may be required.
**What you need**:
- 5+ years of experience in the following areas:
- Managing large-scale, cross-functional technical projects.




- Working with project management tools and methodologies (e.g., Agile, Scrum, Kanban) and data/AI ecosystems (e.g., Python, SQL, cloud services).
- Software development and deployment processes, data pipelines, and model integration workflows.
- Preferred Qualifications
- Certification in project management (e.g., PMP, Agile Scrum Master).
- Experience working in an Agile development environment.
- Knowledge of cloud-based platforms for data and AI (e.g., AWS, Azure, GCP).
**Benefits**
Employees receive mandatory and non-mandatory benefits such as fourteen (14) days of vacation beginning on the date of hire, vacation premium, ten (10) paid holidays, a Christmas Bonus of thirty (30) days' pay, Monthly Food Vouchers, Saving Fund, and health insurance.
Certain employees may be eligible for additional Company benefits beginning on the date of hire, including dental, disability and life insurance plans; four (4) days of personal time off per year, up to three (3) days of paid medical leave per year, and up to three (3) days of paid bereavement leave per year.
**What we believe**:
We proudly embrace the values that have shaped UST since day one.
We build our culture of Humility, Humanity, and Integrity.
These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.
**Humility**:
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
**Humanity**:
Through business, we will better the lives of those less fortunate than ourselves.
**Integrity**:
We honor our commitments and act with responsibility in all our relationships.
**An Equal Oppor

📌 Technical Program Manager (Ai) - Remote (Guadalajara)
🏢 Ust Global
📍 Guadalajara