Qualifications:- SHIPBOARD Employment- Minimum of two (2) years Butler/guest facing experience in a luxury hotel, resort or cruise line environment- Professional Butler or luxury service certification such as "The International Butler Academy) is an advantage- Previous shipboard experience is highly preferred- Excellent fluent English (verbal and written).
Excellent communication skills and additional languages such as (French, Spanish, Italian, Russian, mandarin, Arabic, Japanese are an asset).
- Excellent interpersonal and leadership skills؛ ability to lead, motivate, and develop a culturally diverse workforceDuties and Responsibilities:- Ensure delivery of exceptional butler services to guests- Ensure all guest orders, requests, enquiries are fulfilled timely & efficiently- Conduct embarkation inspections of all VIP suites- Ensure in-suite arrival procedures are executed to brand standards.
- Lead, coach, train, and develop the Butler Team to consistently deliver superior service performance aligned with brand expectations.
- Mentor and prepare the Senior Butler for managerial responsibilities- Meet or exceed brand‐defined performance targets and KPIs for the Butler Team.

📌 Butler Manager (Yucatán)
🏢 Silversea
📍 Yucatán