## Field Service EngineerApplylocations: MX - San Andres Cholulatime type: Full timeposted on: Posted Todayjob requisition id: *****At JBT Marel, **what we do matters**, we know that the contribution of our employees leads to the success of our business.Our **purpose** is to transform the future of food; this guides our **vision** of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable **values**show who we are at our best.
As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with the **Field Service Engineer**, you will provide specialized technical field service for JBT Marel Food & Dairy line equipment, ensuring proper operation through maintenance, installation, diagnostics, and repair, with a focus on customer satisfaction and compliance with quality and safety standards.You will report directly to the Supervisor of Field Service and you will be required to travel frequently (approximately 80% of the time).
On a given day, you might find yourself:• Perform preventive and corrective maintenance services on installed equipment.
• Respond to emergency breakdowns and unplanned service calls with immediate availability.
• Carry out equipment installation and commissioning at customer sites.
• Diagnose and resolve mechanical, electrical, and process-related issues.
• Provide technical guidance and support to customers during services and projects.
• Train customer personnel in the operation and maintenance of equipment.
• Interpret technical manuals and documentation for proper service execution.




• Prepare technical reports, service sheets, and track time and expenses in a timely manner.
• Provide remote support for troubleshooting and problem resolution.
• Ensure compliance with safety and quality standards in all activities.
**Requirements:*** Bachelor's degree in Engineering (Mechanical, Mechatronics, Electronics, or related field).
* Ability to travel frequently* English B1 or B2* Valid Driver's License* Valid Passport* VISA (Highly desirable)* Experience in field service, preferably in the food industry.
* Solid knowledge of mechanics.
* Basic knowledge of electricity and electronics.
* Strong troubleshooting and problem-solving skills.
* Excellent communication and customer service skills.
**We are committed to our employees** and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community.
**We foster a genuine inclusive team culture enjoying** collaborative working across our general teams to deliver world-class projects.
**We encourage development** - ensuring new experiences and challenges at JBT Marel to feed your growth!
**Benefits:**JBT Marel offers benefits on day 1 of your employment.
Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan.
**Commitment to Diversity:**Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT Marel and critical to our future success.
A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative.
#J-*****-Ljbffr

📌 Field Service Engineer (Heroica Puebla de Zaragoza)
🏢 JBT Marel
📍 Heroica Puebla de Zaragoza