Informa is a leading business intelligence, academic publishing, knowledge and events business.
We serve commercial, professional and academic communities by helping them connect and learn, and by creating and providing access to content and intelligence that helps people and businesses work smarter and make better decisions faster.
The Global Exhibitions Division connects groups seeking to develop commercial relationships and expand their business.
It organizes around 170 transaction‐oriented Exhibitions each year, including Arab Health, World of Concrete and Vitafoods Europe, that enable specialist communities to meet face to face and conduct business.
Global Exhibitions is a global business, running events in all major regions, with a growing presence in the world's largest Exhibitions market, the US.
Global Support is Informa's fifth Division.
It is the team behind the teams, comprising a central group of experts from different specialist functions that provide business services to the Group's four Operating Division and to Informa Group.
Integral Support comprises functions including Group Finance, Tax & Treasury, Talent and Technology, Strategy and Business Planning, Legal, Communications, Intellectual Property and Shared Services.
The three largest locations for Global Support are the UK, the US and Singapore.
Informa is a FTSE 100 company with offices in more than 20 countries and 6,500 colleagues around the world.
Job Description
Reporting into the Controller, this is a key operational role which is accountable for the efficient day to day running of P2P activities.
The P2P Coordinator will provide exceptional technical skills, executing and supporting the accounts payable daily processes with accuracy, efficiency, and a timely manner.
The P2P Coordinator is expected to assume the following key responsibilities plus any other reasonable duties as required:
Payments




Ensure all payment runs are signed off by authorized signatories and that treasury have been advised of payment amounts prior to runs
Resolve payment rejection queries
Write off unpresented cheques
General purchase ledger maintenance and reporting
Provide exceptional customer service to internal and external customers at all times
General administration duties
Invoice & Query
Ensure the uploading & processing of invoices/payment request forms
General purchase ledger maintenance and reporting
Debit balance dispute resolution
Ensure maintenance and matching for PO Orders
Be aware of exceptions on PO orders
Manage the business rules for PO and Non PO invoices
Handling and resolution of invoice queries
Provide exceptional customer service to internal and external customers at all times
General administration duties
Travel & Expenses
Review of process non‐automated colleague's expenses into Oracle
Monitor and chase submission of corporate card expense claims where appropriate
Ensuring that any regional legislative analysis is completed and timely
Validation and review of coding of automated expenses
Supervise ordering of colleagues Currency Advances and reconciliation of related expenses
Dealing with all employee/business expense queries when needed
Provide exceptional customer service to internal customers at all times
General administration duties
Controls / Compliance / Audit
Perform internal controls to ensure the (RACM) Risk Assessment & Control Matrix is applied




Flag any control risks and instances of fraud (both actual and attempted) to the Regional Controller as early as possible
Work effectively with internal and external auditors
Regularly perform and review reconciliations, drive action plans, and ensure that controls are implemented accurately and on time each month
Prepare DTP, SOP, and any other relevant documentation for the P2P processes and flow
Ensure all company policies and procedures are adhered
Communication
Collaborate with all internal teams
Maintain open lines of communication with internal customers to address inquiries and concerns
Provide regular updates on P2P activities to management
Process Improvement
Identify opportunities for process improvement within the (P2P) procure‐to‐pay cycle
Collaborate with cross‐functional teams to implement changes that enhance efficiency and effectiveness
Monitor KPIs and SLAs
Qualifications
Skills & Abilities
Good communication skills with the ability to build good relationships with a wide range of stakeholders, internal departments and key contacts
Proficient skills in Excel, Word and Outlook are essential
English – Advanced (preferable)
Remain approachable under pressure
Knowledge and ability to use relevant internal systems
Act with integrity, tact and diplomacy
Work as part of a team
Ability to complete a variety of related tasks
Pro‐actively solve problems
Excellent Customer Service skills
Good time management skills
Ability to be adaptable within role
Excellent oral and written communication skills
Knowledge & Qualifications
Good knowledge and understanding of P2P processes within specific area of expertise
Queries & Payments
Travel & Expenses
Best practice in P2P
Corporate Credit Card management
A thorough knowledge of Oracle system preferable
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📌 P Coordinator (Xico)
🏢 Informa Group
📍 Xico