Position Summary We ́re seeking an experienced Key Account Manager (KAM) to drive business growth and manage strategic relationships within the Open Market channel, with a strong focus on national retail chains.
The adecuado candidate has proven experience managing key accounts such as Coppel , a solid understanding of the product listing process, and a successful track record in the mobile phone industry.
Candidates with relevant experience in the broader consumer electronics industry will also be considered.
Key Responsibilities Develop and execute account strategies to achieve sales, revenue, and market share objectives.
Build and maintain strong relationships with key national retail chain customers, particularly Coppel , as well as other strategic accounts.
Lead commercial negotiations, including pricing, promotions, product launches, and annual business plans.
Manage the end-to-end product listing process, ensuring timely onboarding of new SKUs and compliance with customer requirements.
Collaborate with internal teams, including Sales, Marketing, Supply Chain, Finance, and Product Management, to ensure successful execution of commercial initiatives.
Monitor sales performance, inventory levels, sell-through, and forecasting to optimize account performance.




Identify new business opportunities within the Open Market channel and develop strategies to expand INFINIX's presence.
Analyze market trends, competitor activities, and customer needs to provide actionable business recommendations.
Ensure excellent customer service and resolve commercial issues in a timely manner.
Prepare regular business reviews, sales reports, and performance presentations for internal and external stakeholders.
Qualifications Bachelor's degree in Business Administration, Marketing, International Business, or a related field.
Minimum of 3–5 years of experience as a Key Account Manager or similar commercial role.
Proven experience managing Open Market customers, particularly national retail chains.
Demonstrated experience working with Coppel , including knowledge of its commercial processes and product listing requirements.
Previous experience in the mobile phone industry is highly preferred; experience in consumer electronics is also acceptable.
Strong understanding of retail sales channels, category management, and commercial negotiations.
Experience managing product launches and promotional activities.
Advanced proficiency in Microsoft Excel and PowerPoint.
English proficiency is preferred and will be considered an advantage.

📌 Key Account Manager (Xico)
🏢 TRANSSION
📍 Xico