FedEx Group is seeking a Manager for the Sales Operations Resolution Team (SORT) to oversee a multi-disciplinary team across locations in the US/Canada, focusing on resolving delivery interruptions and strategic requests.
You will drive customer satisfaction through structured action plans and cross-functional leadership.
The role demands six years in customer experience or sales support, plus a Bachelor's degree and fluency in English and the local language.
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📌 Sales Operations Lead: Customer Resolution & Team Coach (Xico)
🏢 Fedex Group
📍 Xico
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