**Career Area**:Human Resources**Your Work Shapes the World at Caterpillar Inc.
**When you join Caterpillar, you're joining a integral team who cares not just about the work we do - but also about each other.We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live.Together, we are building a better world, so we can all enjoy living in it.
**About Cat Financial**Cat Financial is a subsidiary of Caterpillar Inc., the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat® dealers for machines, engines, Solar® gas turbines, genuine Cat parts and services.Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa.
**Job Summary**:Supports the business by executing HR customer service and higher complexity administrative duties across the Latin America Region.
**What will you do**:- Contributes to operational excellence in HR by efficiently and accurately executing processes related to employment compliance, payroll, absence management, time tracking, benefits administration, and employee data management.
- Develops expertise across HR operational process areas and supports the identification, assessment,



and implementation of continuous improvement opportunities.
- Supports the maintenance of an HR Operations knowledge database and the gathering and reporting of HR operational metrics.
**Education Requirement**:- Bachelor's degree in human resources, psychology, marketing, or related to the area.
- Knowledge in Data Analytics,- Knowledge in Communication and Employee Services- Fluent English- Knowledge in Service or Bank Companies**What Skills You Will Have**:**Business Process Improvement**:- Gathers data for use in the analysis of business processes.
- Illustrates problems, opportunities and methods for improving existing business processes.
- Suggests ways to reduce variation and/or waste in processes.
- Participates in requirements analysis for process changes.
**Information Capture**:- Follows defined procedures to document all routine information.
- Identifies relevant established standards, policies and practices.
- Uses automated tools to capture, organize and archive relevant information.
**Service Excellence**:- Provides a quality of service that customers describe as excellent.
- Responds to unexpected customer requests with a sense of urgency and positive action.




- Provides direct service to internal or external customers.
**HR: Policies, Standards and Procedures**:- Analyzes policy and standards documentation and ensures organizational compliance.
- Maintains a specific set of standards and associated HR procedures.
- Communicates and refers potential exceptions upward for review and approval.
- Assists in the development and implementation of specific procedures.
**Human Resources Operations**:- Implements a specific aspect of day-to-day HR operations according to HR strategies.
- Assists training sessions related to HR processes and systems.
- Documents routine work flow, resource requirements, dependencies and criticalities- Records all HR data and transactions in Human Resources Information Systems (HRIS)- Generates and interprets standards and management reports on HR activities.
**Additional Information**:- Location: Santa Catarina, Nuevo Leon- Don't forget to include a resumé in English in your profile in Workday**Final details****The Caterpillar Code of Conduct states that we will select and place employees based on their qualifications for the job to be performed, without regard to race, religion, national origin, color, gender, gender identity, sexual orientation, age or disability.In this company we do not request pregnancy tests, nor HIV tests as requirements for employment entry, permanence or promotion.
****Posting Dates**:March 6, **** - March 13, ****Caterpillar is an Equal Opportunity Employer (EEO).
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📌 Human Resources Operations Specialist (Monterrey)
🏢 Caterpillar
📍 Monterrey