Select how often (in days) to receive an alert:Do you enjoy building long-term client relationships, guiding customers through their options, and making sure they feel supported every step of the way?
In thisCustomer Care Specialist role,you will be at the heart of the after-sales experience atFARO CREAFORM.You'll act as a trusted partner for our customers, helping them fully understand the value of our service offerings while strengthening loyalty and long‐lasting relationships.If you have a strong sales mindset, excellent communication skills, and enjoy working in a fast‐evolving environment, this role offers a great opportunity to grow and make an impact.Here's what we offer you:Growth opportunities within a global organizationContinuous training and coaching to support your developmentA supportive and collaborative team environmentA human, innovative, and forward‐thinking company cultureKey Responsibilities:Build and maintain strong relationships with existing customers by following up on sales opportunities and recommending the most relevant solutions from our service and productportfolio, including maintenance plan renewals or reinstatementsParticipate in regular account reviews, ensuring all relevant customer information is shared to support informed and strategic decision‐makingPrepare accurate sales forecasts and perform consistent follow‐ups on direct sales activitiesSupport the management of major accounts, including the preparation of customized proposalsManage day‐to‐day sales operations such as quote creation, opportunity tracking, order entry and confirmation, customer record creation, and credit checks within the CRMDeliver a consistent, high‐quality customer experience that reinforces satisfaction, loyalty,



and retentionWhat will help you succeed at FARO CREAFORM:College diploma in business or a related field (preferred)Minimum of two years of experience in sales or customer serviceComfort using or learning CRM and business tools such as Salesforce, Microsoft Office, or similar platformsStrong communication skills combined with a sales‐oriented and customer‐focused mindsetCollaborative attitude with a strong sense of teamworkEase working with administrative tasks, numbers, and structured processesExcellent organizational skills with a methodical and detail‐oriented approachAbility to thrive in a fast‐paced, constantly evolving environmentAutonomous, resourceful, proactive, and versatile personalityDemonstrated ability and willingness to useAItools to improve productivity, decision‐making, work quality, and to reduce costs.The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI‐generated outputs.CompensationCurrency: USDSalary Minimum: 20,000Salary Maximum: 35,000Incentive: YesDisclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting.The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.AMETEK, Inc. is a leading integral provider of industrial technology solutions servinga diverse set of attractive niche markets with annual sales over $7.5billion.AMETEK is committed to making a safer, sustainable, and more productive world a reality.We use differentiated technology solutions to solve our customers' most complex challenges.We employ 22,000 colleagues, in 35countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual,Inclusion, Teamwork, and Social Responsibility.AMETEKisa component of the S&P; 500.Visit for more information.
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📌 Customer Care Specialist (Ciudad Apodaca)
🏢 Ametek
📍 Ciudad Apodaca