Involves performing a variety of on-site customer service duties to support efficient preparation of packaging, loading, and transporting of customer' shipments to U.S. domestic FedEx origination location from international location; responds to customer's needs including product, service, and shipping information; and identifies problems and resolutions to ensure quality customer service.
**General job description**:Under general supervision performs the following activities:- Provides on-site customer support by answering customer inquiries regarding shipping, products, and services ensuring responsiveness to all needs, issues, and requirements.
- Prepares labeling for all packages that will be ground-shipped to U.S. domestic FedEx locations for FedEx distribution in the U.S.- Coordinates loading of shipments at customer's location to met customer's shipping schedules and requirements.
- May be required to perform other duties as assigned**Minimum Requirements**:**Minimum Education**:- High School degree/Equivalent.
- Proficiency in English (600 TOEIC points).
**Minimum Experience**:- Previous experience in customer service and familiarity with FedEx products and services preferred.
- Experience working in a fast-paced environment preferred.




**Minimum Required Skills**:- Excellent human relations and organizational skills required.
- Basic PC skills required.
- Flexibility to work different shifts required.FedEx is widely acknowledged as a world-class company.We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world's most admired and respected companies.FedEx is consistently named among the World's most valuable and admired brands.Some of our recent awards include:- **** Fortune's World Most Admired Companies (14th)- **** Fortune's Best Places to Work (15th)- **** Forbes's One of the "Best Employers for Diversity"- **** FedEx LAC included in the GPTW's Best Workplaces in Latin America Ranking (24th)- **** FedEx Mexico was included in the GPTW Ranking for 18th consecutive years- **** FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible- **** FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
- **** FedEx Uruguay selected by GPTW among the 5 best companies to work for.

📌 Lm907:On-Site Svc Rep (Guadalajara)
🏢 Fedex LAC
📍 Guadalajara