Join to apply for the Program Manager role at KaratThe Interview Delivery team is committed to delivering and scaling a seamless interview experience at Karat.As one of the organization's core teams, we play a critical role in both driving business outcomes and shaping the future of technical recruiting.We work closely with candidates, clients, Interview Engineers, and internal partners to ensure every interview runs smoothly and effectively.What you will doAs a Program Manager for the Interview Delivery team at Karat, you will play a critical role in driving efficiency, scalability, and operational excellence across Karat's services.You'll support cross‐functional initiatives, track and report on key operational metrics, and help design systems that improve the quality and consistency of our delivery.Identify strategic operational solutions and drive execution by coordinating cross‐functional initiatives that improve metrics like the interviewer acquisition funnel, scheduling efficiency, and interview quality.Partner with teams across Interview Delivery, Client Success, Product, and Engineering to design and implement efficient key operational workflows.Define and evolve KPIs and dashboards to monitor performance, highlight emerging trends, and enable proactive data‐driven improvements across operations.Identify process bottlenecks and recommend scalable improvements that enhance speed, accuracy,



and overall service quality.Develop clear documentation and execute communication plans that bring clarity, alignment, and continuity to complex, multi‐team/stakeholder initiatives.The experience you will bring3+ years of experience in program management or project coordination, ideally in a fast‐growing or cross‐functional environmentDemonstrated ability to elevate operational execution with strategic thinking, prioritization, and structured problem‐solvingStrong organizational and planning skills, with a track record of driving clarity and alignment across multiple stakeholders and competing prioritiesProficiency with planning and workflow tools (e.G., Asana, Jira, Notion, or other tools) and comfort with data analysis and SQLExcellent English written and verbal communication skillsA proactive, analytical mindset, with a drive to build scalable processes and continuous improvementThis position is only available to candidates residing in Mexico City.While our team operates 100% remotely, we are currently limiting hiring to this specific location.Applications from other cities in Mexico will not be considered at this time.This position is open to candidates authorized to work in Mexico only.No visa sponsorship provided.Seniority level: AssociateEmployment type: Full‐timeJob function: Project Management, Software Development#J-*****-Ljbffr

📌 Program Manager (Estado de México)
🏢 Karat
📍 Estado de México