**Responsibilities**:- The Apps Support Tech Lead Analyst is responsable to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.
- Provides expertise in area and an advanced level of understanding of the principles of apps support.
- Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
- Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements- Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.
- Acts as advisor or coach to new or lower level analysts; allocates work.
- Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
- Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.




- Persuades and influences others through strong and comprehensive communication and diplomacy skills- Performs other duties and functions as assigned**Qualifications**:- 6-10 years experience- Practical problem solving and strategic thinking skills- Demonstrated leadership, interpersonal skills and relationship building skills- Service oriented attitude- Ability to work in a fast-paced environment- Experience working or leading requirement gathering efforts for multiple large development projects at one-time- Proficient using basic technical tools and systems- Good interpersonal and communication skills**Education**:- Bachelor's/University degree, Master's degree preferred**Job Family Group**:Technology- **Job Family**:Applications Support- **Time Type**:Full time- **Most Relevant Skills**Please see the requirements listed above.
- **Other Relevant Skills**For complementary skills, please see above and/or contact the recruiter.
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📌 Applications Support Tech Lead Analyst (Xico)
🏢 Citi
📍 Xico