Basic InformationDays off: 2 per week Work modality: 100% on-siteLocation: MTY - AIM · Calle Gral.
Carlos Salazar Ote.
703, Centro, ***** Monterrey, N.L., MexicoMarket: US (client-facing calls); role based in MexicoCustomer profile: Prospective clients seeking legal assistance, usually due to an injury or monetary loss.
Sales involved: No - customer service only, no legal experience requiredCore function: First point of contact; gathers basic case info and routes to correct departmentCandidate CriteriaHS diploma or GED (required)Can multitask across software while on live callsWorks well independently AND on a teamTrack record of reliability/attendanceTraining CommitmentDuration: 3 weeks total (2 wks product training + 1 wk nesting)Schedule: On-site, 8:00 AM – 5:00 PMMust be available full-time on-site during training window
📌 Customer Service Representative (Monterrey)
🏢 XtendOps
📍 Monterrey
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