**Role: Bilingual Customer Service Representative****Location: TECNOPARQUE AZCAPOTZALCO- Mexico City****Type: Full-time (On-site)****Language : Spanish & English****Job Summary**:As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing outstanding customer support to ensure customer satisfaction.
**Qualifications**:- **High school diploma (completed).
**:- **Advanced English level (B2+ and above).
**:- Strong communication and interpersonal skills.
- Problem-solving and conflict resolution skills.
- Attention to detail and ability to multitask effectively.
- Knowledge of CRM systems and tools (preferred).
- Schedule flexibility.
**Schedule**:2 days OFF during the week and only 40 hours/weekLooking forward to your response.




**Job Types**: Full-time, PermanentPay: $14,****** - $18,****** per monthAbility to commute/relocate:- Azcapotzalco, CDMX: Reliably commute or planning to relocate before starting work (required)Application Question(s):- Are you comfortable to go onsite ( 5 days in a week ) at TECNOPARQUE AZCAPOTZALCO- Mexico City ?
**Education**:- High school or equivalent (required)**Experience**:- call center : 1 year (required)- Customer service Representative : 1 year (required)- voice call process : 1 year (preferred)**Language**:- English B2 Level (required)

📌 Csr - Customer Service Representative (Xico)
🏢 EPSILON SOLUTIONS
📍 Xico