We are a Digital Product Engineering company that is scaling in a big way!
We build products, services, and experiences that inspire, excite, and delight.
We work at scale — across all devices and digital mediums, and our people exist everywhere in the world ******+ experts across 26 countries, to be exact).
Our work culture is dynamic and non-hierarchical.
We are looking for great new colleagues.
That is where you come in!
Job Description Must have Skills : Test Case Authoring, Test Case Management, Manual Testing, Job Description : • Hands-on experience is a must on: Test case authoring, Defect logging, and management, Manual testing, STLC - General Experience, Mobile Testing, Test Planning and Strategy (Strong), Test Reporting (Strong) • Test Reviews, Test Estimation, Testing KPIs, Test Monitoring and Control (Capable) • Contributing to preparing testing and overall game plan for any major feature rollout or for a content migration project • Hands-on experience on JIRA, Test Rail • Managing the content updating on SPO/ CMS sites as per business needs • Understanding customer complex requirements and converting them to simple user stories with defined acceptance criteria, backlog grooming, and prioritization,



Managing the requirement traceability • Ability to Work Independently on application issues and enhancements within the defined timeframe • Identifying the area of improvement and planning accordingly.
Inclination towards knowledge management, continuous service improvement, automation, and periodic reporting.
• Co-ordination, collaboration, and follow-up with other vendors (application interface owners) for ticket resolution • Excellent Troubleshooting and Analytical Skills.
• Sharp learning capabilities to engage and excel on different tech stacks.
• Self-organized to collaborate with cross-functional teams to ship new enhancements to applications as per best practices with the highest quality standard.
• Strong interpersonal and communication skills and the ability to work effectively by collaborating with a wide range of stakeholders (multi-vendor environment), transfer, and track tickets to closure, as needed.
• Versátil to work in shifts as required, with coverage for EST business hours (6:30 P. M. – 3:30 A. M. IST), understand business criticality, and provide extended support whenever required.
Good to have: • Hands-on knowledge of any ITSM tool preferably Service Now.
• Working knowledge of ITIL module.
Must understand Critical Incident Management processes, Change Management, and Problem Management processes.
• Should be able to execute and prepare reports by running test scripts provided by automation QA #J-*****-Ljbffr

📌 Senior Qa Engineer — Global Testing & Automation (Tijuana)
🏢 Nagarro
📍 Tijuana