**Summary**:
LI-Hybrid
- Location: Mexico City, Insurgentes
- About the Role
- At Novartis, we are reimagining medicine to improve and extend people's lives, and delivering an exceptional customer experience starts with strong financial processes and effective risk management.
As an Order Release and Credit Risk Management Specialist, you will play a critical role in balancing business growth with responsible credit risk management across LACan markets.
You will help ensure timely order fulfillment, safeguard financial performance through sound credit decisions, and provide valuable insights that support commercial success while maintaining compliance with Novartis policies and controls.
This is an exciting opportunity to collaborate across Finance, Commercial, Customer Service, and General Operations teams while contributing to continuous improvement and operational excellence.
**About the Role**:
**Key**Responsibilities**
- Validate and release customer orders in accordance with credit policies, payment behavior, and approved risk thresholds
- Monitor blocked orders and collaborate with Collections, Commercial, and Finance teams to resolve issues efficiently
- Assess customer credit evaluations and recommend appropriate credit limits and payment terms
- Maintain accurate customer credit profiles, supporting documentation, and records within enterprise systems
- Track credit exposure, overdue accounts, and high-risk customers while escalating relevant risk events
- Prepare credit risk reports, blocked-order dashboards, and management insights to support business decisions




- Identify process improvement opportunities and support automation initiatives that enhance efficiency and control effectiveness
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- Essential**Requirements**
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field
- Minimum 2 years of experience in finance, Order-to-Cash, credit risk management, accounts receivable, or related processes
- Strong understanding of credit risk assessment, customer account management, and financial analysis
- SAP knowledge with advanced Excel and data analysis capabilities
- Fluency in English with**strong communication, analytical, and stakeholder management skills
**-
- Desirable**Requirements**
- Experience supporting multinational organizations, shared services environments, or pharmaceutical industry operations, including project management exposure
- Portuguese language skills
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- Commitment to Diversity & Inclusion**
- Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
**-
- Accessibility and Accommodation**
- Novartis is committed to work with and provide reasonable accommodation to individuals with disabilities.
**Benefits and Rewards**: Learn about all the ways we'll help you thrive personally and professionally.
- Read our handbook (PDF 30 MB)
Division
Finance
Business Unit
Finance
Location
Mexico
Site
INSURGENTES
Company / Legal Entity
MX06 (FCRS = MX006) Novartis Farmacéutica S.A. de C.V.
Functional Area
Audit & Finance
Job Type
Full time
Employment Type
Regular
Shift Work
No
**Accessibility and accommodation**:

📌 Order Release And Credit Risk Management Specialist (Xico)
🏢 Novartis
📍 Xico