DiDi Global is looking for a Customer Service Coordinator in Mexico City to deliver exceptional service and lead BPO operations for a Fintech line of business.
The idóneo candidate will drive a customer-first approach and identify process improvements.Applicants should have a Bachelor's degree, 2-4 years of relevant experience, and proficiency in tools like Excel.
The role requires excellent communication skills and fluency in English, emphasizing data-driven decision-making.
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