Loyalty Logistics LLC is a Logistics company dedicated to coordinating North American transportation for national and international companies, with import and export operations.We have offices in Montreal QC, Addison IL, and Monterrey, MXWe have the following Vacancy available.Job DescriptionJob DescriptionExceed customer on time pickup and delivery expectations, have a proactive analysis to prevent failures, etc.Being consistent, professional, effective, courteous in the communication with the customers and carriers, with respect in difficult situations, etc.Being proactive in the carrier relationship development, AP discrepancy resolution, cover loads, handling and management difficult situations, etc.Detention management, research/solve invoice discrepancies, benchmark rate achievements,



etc.Ensure and create the RC for the carriers.Upload in the system route costsAppoint and schedule with shipper and receivers, update the system as needed.Monitor the account and be close with the operation manager to have changes for the best of the account.Track and traceNotify Shipper proactively before they ask.Have a knowledge of the geographic from Mexico, USA and Canada.Knowledge of Microsoft tools.QualificationsBilingual (Mandatory)Bachelor's degree or equivalent experienceOutstanding interpersonal abilities1+ years of experience in a related role.Strong communication and time management skillsSelf-organisedLogistics Industry experienceCRM experience (Bonus points)
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