**Req ID**: ******
We are currently seeking a Account Operations Specialist to join our team in GDL, Jalisco (MX-JAL), Mexico (MX).
Account Operations Specialist
100% remote, can work anywhere in Mexico
Key Responsibilities and requirements
5+ years of experience
Define, enforce and follow metrics management across multiple organizations.
Develop and maintain project templates, documentation standards, and reporting structures.
Collect, analyze, and consolidate project status reports across the portfolio.
Track KPIs, milestones, dependencies, risks, and issues.
Escalate variances or critical risks to stakeholders when needed.
Monitor resource allocation across projects.
Support workforce planning and capacity analysis.
Help resolve resource conflicts and optimize utilization.
Support project budgeting, cost tracking, and financial forecasting.
Prepare executive-level updates and presentation
Provide invoices, reports, graphs
Work US schedule, some work over the weekends because of timesheet approvals
Advanced level of English
LI-LATAM
About NTT DATA

📌 Account Operations Specialist (Guadalajara)
🏢 NTT
📍 Guadalajara