**Join Our Team as a Customer Service Representative!
**
We believe in creating a workplace where every team member thrives.
We're seeking a passionate and dedicated Customer Service Representative to bring their unique talents to our collaborative and supportive environment.
**- Your Impact**
In this role, your contributions will help us deliver exceptional results and make a positive difference in our industry.
**- What You'll Do**:
- You will have direct contact with American clients to support them and provide solutions.
- Assist clients in resolving their immediate issues.
- Answering incoming calls, paging on-call doctors and technicians.
- Accurately document messages and ensure they are delivered to the correct personnel on time.
- Enter and update customer information in the CRM system, ensuring all interactions are recorded for future reference.
- Use technological platforms to provide the best support.
**- What We're Looking For**:




- Passion for customer service.
- Preferably experience in a call center.
- 90% proficiency in written and spoken English.
- Familiarity with Microsoft Office suite.
- Shift availability.
**- What We Offer and Important Information**:
- Salary: $15,000 pesos per month (gross salary)
- Weekly bonuses up to $2,100 (based on performance, attendance, etc.)
- Shift availability: Monday
- Friday, 6:00 am-3:00 pm PST.
- Enjoy proportional vacation days.
- Paid online English courses.
- A progressive company culture where your ideas are valued.
We value each team member's contributions and are committed to maintaining a workplace that encourages both individual and collective success.
Let's achieve great things together!
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📌 Customer Service Representative (Mexicali)
🏢 Equivity
📍 Mexicali