**Your next step in logistics, customer service, and general trade**:
As a Sales Service Coordinator in the Basic Materials Division, you will be part of our international operations team, supporting order flows and customer deliveries across in North America.
This is a fully remote position based in Mexico, preferably in Mexico City Area.
**What you'll do**:
You will help ensure that shipments move efficiently from warehouse or port to customer in US and Canada, while keeping all parties informed and aligned.
Your responsibilities include:
- Manage the full order-handling process including import, shipment coordination, documentation, and deliveries
- Key in orders into our ERP system and update accordingly
- Communicating daily with internal teams, customers, suppliers, and logistics partners
- Tracking shipments and ensuring timelines are met
- Supporting invoice handling and administrative tasks
- Proactively solving issues and keeping stakeholders updated
**- Who we're looking for**:




You are a structured, service-minded professional who enjoys coordination, problem-solving, and working independently in a remote set up.
- 3-5 years' experience in logistics (trucking, warehouses, drumming)
- Experience working in international trading and domestic sales, in a global organization
- Excellent communication skills in English, both verbal and written
- Customer-focused, with the ability to prioritize and deliver under tight deadlines
- Curious and eager to learn new things
- Comfortable working virtually from home utilizing Teams and other technology, ensuring open and timely communication with colleagues and customers**Additional assets**:
- CITT or education in supply chain
- Experience working with chemical commodity products
- Familiar with Hazmat, GHS, EPA, FDA is a plus

📌 Sales Service Coordinator (Xico)
🏢 CellMark
📍 Xico