Kids Club Supervisor
**What will I be doing?
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As a Kids Club Supervisor, you will be responsible for coordinating Kids Club activities, supervising the team, and ensuring a safe, fun, and engaging environment for children.
You will also be required to operate within the departmental budget and manage guest feedback.
Specifically, you will be responsible for performing the following tasks to the highest standards:
- Supervise and support the daily operations of the Kids Club
- Focus on meeting and exceeding agreed activity and engagement targets
- Ensure operations remain within the departmental annual budget
- Manage guest feedback effectively to support continuous improvement of children's programs
- Coordinate with other hotel departments and local partners to enhance the Kids Club experience
- Ensure children, guests, and members receive friendly, personalized, and consistent service from all team members
- Assist with the recruitment, supervision, training, and development of the Kids Club team
- Respond to audits to ensure ongoing improvement and compliance
- Maintain awareness of department security related to cash, inventory, equipment, and children's safety, ensuring all procedures are followed
- Ensure full compliance with health, safety, childcare, and COSHH regulations, and ensure all Kids Club rules are observed by parents, members, and guests
**What are we looking for?
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A Kids Club Supervisor working with our brand is always acting on behalf of our Guests and collaborating closely with fellow Team Members.
To successfully fulfill this role, you should demonstrate the following attitudes, behaviors, skills, and values:
- Experience in supervising or managing teams within the childcare, recreation, or entertainment sector
- Ability to work under pressure while maintaining a positive and professional attitude
- Excellent grooming and professional presentation standards
- Willingness to support the development of team members and your own growth
- Flexibility to adapt to different work situations and dynamic operational needs
- Ability to work independently or as part of a team
**It would be advantageous in this position for you to demonstrate the following capabilities and distinctions**:
- Strong passion for delivering exceptional guest and child-focused service
- Ability to promote activities, programs, or events effectively
- Understanding of children's behavioral needs and safe play environments
- Knowledge of and compliance with child safety guidelines, health regulations, and departmental standards
- Ability to support the achievement of financial or participation targets
**What will it be like to work for Hilton?
**
Hilton is the leading general hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its.
Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.
And, our amazing Team Members are at the heart of it all!
📌 Kids Club Supervisor (México)
🏢 Hilton
📍 México