We are seeking a leader to define and oversee our LATAM HR Shared Services strategy and operations.
This role is essential for driving continuous improvement, streamlining processes, and ensuring an exceptional employee experience through efficient and consistent HR services.
RESPONSIBILITIES
**Core responsibilities and tasks**:
- **Strategy & Planning**: Develop and execute HR Shared Services strategy for LATAM, aligning with corporate goals and ensuring service optimization.
- **Operational Oversight**: Manage HRSS activities across HR administration, payroll, timekeeping, policy, performance, and learning.
- **Process & Systems Management**: Adopt integral HR processes and systems, design local processes as needed, and drive continuous improvement.
- **Policy Framework**: Partner with regional HR leadership to maintain and enforce HR policies, ensuring compliance and alignment with emerging trends.
- **Team Leadership**: Build and develop a high-performing team, foster engagement, and promote a collaborative culture.
- **Stakeholder Engagement**: Collaborate with HR IT, Employee Relations, Payroll, Total Rewards, and other key partners to deliver initiatives.
- **Budget Management**: Oversee HRSS budget and manage vendor relationships to ensure cost efficiency and SLA compliance.
QUALIFICATIONS
**Knowledge & experience**:
- **Strategic Leadership**: 7+ years of comprehensive HR experience, including at least 3 years in management leading and developing teams.
- **Shared Services Expertise**:



Experience in HR Shared Services or Service Center environments, including case management and SLA governance.
- **Process Optimization**: Strong background in continuous improvement methodologies (Lean, Six Sigma) and HR process design.
- **Compliance & Policy**: Ability to evaluate compliance with standards, laws, and regulations; experience implementing and enforcing HR policies.
- **Communication**: Excellent verbal and written communication skills in English; ability to create and deliver presentations and training materials.
- **Preferred**: Master's degree, experience in global or complex environments, and exposure to service management principles.
EMPLOYER DESCRIPTION
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters.
Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger.
Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results.
Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people.
Our people are behind the strength of our success, and we invest and support you in:
Lifewith rewards, benefits and the flexibility to enhance your health and well-being
Careerwith opportunities to learn, develop new skills and grow your contribution
Connectionwith an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your **Possible

📌 Regional Hr Director, Shared Services (Xico)
🏢 Sherwin-Williams
📍 Xico