The main purpose of the Estates Maintenance and Health and Safety Officer is to lead, coordinate and where applicable supervise the day to day operation of the British Embassy estate and it's facilities across Mexico; which comprise of the core Embassy,His Majesty's Ambassador's official Residence and approx 30 residential properties in Mexico City and our offices in Monterrey, Guadalajara and Cancún.
The position reports to the Head of Estates and Health and Safety.
**Roles and Responsibiltites**:
- Maintenance Management (45%)_
- Manages the Estates Maintenance App and liaise with residents and staff ensuring consistent communications, whilst also providing solutions to issues
- Monitor and analyse data from Estates Maintenance App, highlighting any trends whilst preparing recommendations for improvement.
- Schedule and coordinates preventative and corrective maintenances on a daily and weekly basis
- Coordinate annual maintenance of owned equipment (generators, fire alarms etc).
- Coordinate all H&S;, Security and Fire Safety works in accordance with health and safety policies
- Ensure that contractors submit appropriate RAMS (Risk Assessment and Method Statements) prior to works being done.
- Support the statutory inspections (Lift inspection, Legionella, and Fire Safety etc) including all logístical arrangements.
- Report and update the FCDO Health and Safety Portal (Evotix) on a daily basis or as required.
- Coordinate training session, workshops and awareness campaigns for staff on health and safety matters.
- Liaise with, and manage external contractors and suppliers to ensure adherence to health and safety standards
- Maintain an accurate and updated Assets and Equipment Register.
- Address day to day queries on Estates matters.




- Support the Fire Safety Manager with fire safety policies and inspections.
- Administrative and Financial Duties (35%)_
- Ensure that all payments and expenses are completed in a timely manner, including reconciliation and uploading to both Hera and the Estates Finance Register
- File other correspondence related to maintenances and procurement
- Manage the cleaning and gardening contracts, ensuring that the KPIs are being fulfilled
- Complete weekly and monthly reconciliation of the cash imprest
- Provide accurate monthly forecasts for all maintenance tasks.
- In the absence of the Accommodation Officer or Maintenance Support Officer, support with furnishing cleaning and checking of apartments ahead of families moving in or out.
- Managing Others: (20%)_
- Manage the daily tasks and responsibilities of the maintenance support staff.
- Provide support, guidance and expertise as required, including completion of performance management processes throughout the year
- Identify and support training needs and interventions for the team.
As applicable, complete mandatory trainings, including familiarisation with the full suite of FCDO policies.
**Job Types**: Full-time, Permanent
Pay: $21,****** per month
Application Question(s):
- Tell us about a time you had to build a relationship with a new customer/stakeholder.
How did you do this and ensure their needs were met?
(300 words max)
- Can you provide an example of a time when you had to manage a challenging situation with a resident or staff member regarding maintenance or health and safety issues?
How did you handle the situation, and what was the outcome?
(300 words max)
**Experience**:
- Maintenance: 1 year (preferred)
**Language**:
- English (required)
Work Location: Hybrid remote in *****, Juárez, CDMX
Application Deadline: 08/08/2025
Expected Start Date: 08/09/2025

📌 Estates Maintenance And Health & Safety Officer (Ciudad Juárez)
🏢 Embajada Británica en México
📍 Ciudad Juárez