About TriveltaPlateau Enterprises is the parent company overseeing a group of operating entities — Trivelta, Kerma Games, NextGenVentures, and Surt.
IT Administration operates on Plateau's behalf and is authorized to make IT decisions across all entities under the umbrella, while keeping each entity's systems and data properly isolated from one another.About TriveltaPlateau Enterprises is the parent company overseeing a group of operating entities — Trivelta, Kerma Games, NextGenVentures, and Surt.
IT Administration operates on Plateau's behalf and is authorized to make IT decisions across all entities under the umbrella, while keeping each entity's systems and data properly isolated from one another.
We're looking for an IT Manager to own this multi-entity IT environment end to end: identity and access, device management, vendor/MSP oversight, and the day-to-day systems that let a distributed team across the US, Mexico, and Spain do their jobs securely.
This is a hands-on ownership role, not a pure people-management role — you'll set policy, manage the MSP relationship, and be the escalation point when something breaks.About The RoleWe're looking for a Systems Engineer to own and build out our IT function across our for companies.
This role owns day-to-day operations while establishing scalable processes.
We're looking for a Systems Engineer to serve as the hands-on owner of our multi-entity IT environment, with 3-6 years of experience in IT management, systems engineering, or infrastructure roles.
This is both a builder and operator role: you'll manage the day-to-day identity, endpoint, and collaboration stack while standing up the policies, tooling, and processes that let the IT function scale as headcount grows across our companies.ResponsibilitiesOwn IT Operations and Infrastructure end-to-end across (4) companiesBuild out the IT department: policies, tooling, processes, and eventually a teamManage identity, endpoint, and collaboration stack (Okta, Kandji, Google Workspace, Slack, Atlassian,



1Password)Own VPN and basic network/security posture (NordLayer or equivalent)Manage AV systems for meeting rooms and offices, including Crestron and Google Meet hardwareSupport basic networking (routers, switches, Wi-Fi, firewalls) and coordinate with security engineer/vendor on more advanced needsManage vendor relationships (MSPs, SaaS vendors, hardware suppliers, telecom/AV integrators) including contract negotiation and renewalsSupport onboarding/offboarding for domestic and international employees, coordinating with HR/EOR providers on equipment and accessPrioritize and manage a high volume of concurrent, high-priority IT projects across multiple companiesReport on IT operations, incidents, budget, and roadmap to executive leadershipStreamline processes for efficiency and scalability as headcount growsManage IT budget and asset lifecycle across entitiesEnsure basic security practices are followed (MFA, least privilege, patching, endpoint compliance)Mentor/oversee IT Support staff or contractorsRequirements3-6 years in IT management, systems engineering, or infrastructure rolesExcellent communication skills across technical and non-technical audiences, including executive stakeholdersComfortable presenting to and working directly with C-suiteExperience with general AV systems, specifically Crestron and Google Meet room hardwareBasic networking knowledge (DNS, DHCP, VLANs, firewalls, Wi-Fi)Basic security practices (identity management, MFA, endpoint security, patching)Experience managing vendor relationships and contractsExperience supporting international employees/offices (equipment logistics, compliance considerations)Proven ability to manage multiple high-priority projects simultaneouslyExperience with Atlassian, Okta, Kandji, Slack, Google Workspace, 1Password, NordLayer or equivalentsNice to HaveExperience building an IT function from the ground up (0-to-1)Experience supporting multiple business entities/subsidiariesRelevant certifications (CompTIA Network+/Security+, ITIL, Okta certification)Experience with SOC 2 or similar compliance frameworksPrior people management experience#J-*****-Ljbffr

📌 It Manager - Build & Own Global Multi-Entity It (Monterrey)
🏢 Trivelta
📍 Monterrey