About The CompanyDiDi Global Inc. is the world's leading mobility technology platform.
It offers a wide range of app‐based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra‐city freight, and financial services.DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities.
It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world's transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations.
DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.
For more information, please visit: The Team/roleYou'll work directly with the Growth and Engagement team managing three LATAM markets - Colombia, Perú, and Costa Rica - supporting data analysis, dashboard reporting, and the day‐to‐day operational execution of growth initiatives.
This is a hands‐on role with real ownership: you'll be working with vigente business data to help drive decisions across user acquisition, engagement, and promotions.In this role, you'll be...Implementing growth and engagement strategies end‐to‐end – acquisition, user recovery, frequency, and promotional campaigns – coordinating across CRM, User Ops, and B‐side teamsMaintaining active performance dashboards, flagging anomalies, and ensuring the team has consistent visibility across marketsBuilding and running SQL queries for user segmentation, engagement tracking, and churn analysisTranslating data outputs into clear, concise business insights for the teamWe're eager to be in touch because you have...Currently pursuing a Bachelor's degree in Data Science, Industrial Engineering, Mathematics, Economics, Actuarial Science,



Computer ScienceExcel intermediate to advancedSQL Basic to intermediateEagerness to learnStrong analytical and problem‐solving skillsInterest in data‐driven decision making and business strategyAbility to communicate insights clearly and effectivelyAttention to detail and structured thinkingA proactive mindset and willingness to learn in a fast‐moving environmentYou'll love working at DiDi because...We create user value – We strive to always innovate new experiences that are safe, pleasant and efficient.We are data‐driven – We believe in making informed decisions and navigating the business landscape strategically by analyzing valuable metrics.Win‐win Collaboration – Success is a team sport.
We help our partners and colleagues win, communicating with candor and executing with excellence.We believe in integrity – We are people who always want to do the right thing, speaking our minds and listening to each other.Growth – We always strive to do better, venturing beyond our comfort zones, learning from mistakes, and helping each other grow.Diversity and Inclusion – Diversity is one of our biggest strengths.
We respect each other and believe in equal opportunities for all.Equal Opportunity Employer StatementWe are committed to building inclusive and diverse teams and a workplace that is free from discrimination and harassment, because that's how we create better products and services, make better decisions and better serve the communities we're a part of.
At DiDi, we believe that our differences are our biggest source of strength.
That's why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.
Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate.
We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.
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📌 User Operations Intern (Monterrey)
🏢 Didi
📍 Monterrey