AI Rudder is a conversational AI company on a mission to transform how businesses communicate with their customers — across voice and digital channels that feel genuinely human.Founded in **** and headquartered in Singapore, we're building technologies that bridge languages, enhance understanding, and enable meaningful human–machine communication at scale.Today, we serve 500+ enterprise clients globally processing 50 million calls daily and having delivered more than 8 billion calls to date.Most recently, we have raised $50M in a Series B fundraising from leading general investors including Tiger Global, Peak XV Partners, and Cathay Innovation.How We WorkAI-first: AI isn't a tool we reach for.
It's the default we start from.
Every team, every workflow: AI-first.Global Collaboration: We operate globally and work as one team.
Distance is a logistics problem, not a cultural one.
We build the habits that make distributed teams actually workCommunication Principle: Simple, Trust, Transparent.
We remove unnecessary complexity so people can focus on what matters mostWhat We OfferLearning & Development: Continuous learning through real projects, knowledge-sharing sessions, mentorship, and cross-functional collaboration.Performance Recognition: Regular performance reviews, feedback, and opportunities for career progression.Global Exposure: Collaborate with international teams, global rotations, and work with global enterprise customers.Meaningful Impact:



Build AI solutions that deliver real value to businesses worldwide.Ownership & Autonomy: Freedom to take initiative and drive outcomes.Team Engagement: Team Building, Local & Global Gatherings & Local Events CelebrationAI Rudder is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants.Responsibilities:- You are a product evangelist who can educate on the business value of AI Rudder solutions through detailed solution demonstrations of the value points.
- You translate and align our products to maximize the customer's ROI on value.
- Identify where best to utilize specialists and experts in the sales cycle while taking a technical leadership role within the deal cycle.
- Conduct PoC/PoV to help customers understand the solutions to their business requirements.
- You will work on multiple prospects simultaneously prioritizing through engaged communication with other teams or through partners.
- Keeping up to date on our technology, you will have a chance to present at webinars, conferences, or other marketing engagementsRequirements:- 4+ years of one or more of the following: Pre-sales and Project experience of Software-as-a-Service solutions.
- Have business analytics experience and need to know SQL or other database languages.
- Superior solution scoping abilities, using existing solutions and influencing new product development.
- Strong English communication (a must).

📌 Customer Success Manager (Xico)
🏢 AI Rudder
📍 Xico