Schedule: Monday to Friday, 06:*****:30 hrsAdditional Benefits$500 MXN punctuality bonus4% savings fundPosition purposeResponsible for supervising and coordinating a team of employees to ensure efficient and effective operations within a specific department or functional area.
The Team Lead serves as a point of contact for team members, provides guidance and support, and contributes to achieving team goals and overall business objectivesResponsibilitiesTeam Supervision: Oversee the daily operations of a team, including workload distribution, task assignment, and scheduling to ensure smooth and efficient workflow.Performance Management: Set performance expectations, monitor individual and team performance, and provide ongoing feedback, coaching, and mentoring to team members to support their professional development and maximize their potential.Training and Onboarding: Facilitate the training and onboarding process for new team members, ensuring they receive necessary training, resources,



and support to perform their roles effectively.Problem Solving: Assist team members in resolving complex issues, escalations, or customer complaints by providing guidance, facilitating problem-solving discussions, and ensuring timely resolution.Metrics and Reporting: Monitor and analyze team performance metrics, such as productivity, accuracy, and customer satisfaction.
Generate reports and provide insights to management on team performance, trends, and areas for improvement.Qualifications2 years of logistics or dispatch experience(preferably)Leadership experience (desirable)Strong English communication skills (verbal and written).
Excellent problem-solving and critical-thinking abilities.Proficiency in tracking tools, CRM systems, and Microsoft OfficeNo incidents or administrative processes in the last 3 months#J-*****-Ljbffr

📌 Dispatch Team Lead (Jalisco)
🏢 Rapido Solutions Group
📍 Jalisco