ITC Home is seeking an experienced Senior Major Incident Manager to coordinate SMEs and service leaders to restore critical services rapidly and keep executives informed.You will shape incident management across cloud-based environments, escalate to senior stakeholders, lead post-incident reviews, and drive continuous improvements with automation and dashboards to reduce Mean Time To Restore.Strong communication, leadership, and technical troubleshooting across servers, storage, network, and#J-*****-Ljbffr
📌 Senior Cloud Incident Manager — Remote, Driving Uptime (Santiago de Querétaro)
🏢 Itc Home
📍 Santiago de Querétaro
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