OverviewJoin the Team!
Are you looking for a stable opportunity with growth, benefits, and a positive work environment?
We are hiringonsiteBilingual (Spanish/English) Customer Service Representatives in Mexico City.Be part of a company that values your professional development and well-being.For Virtual Applicants, we require candidates to turn on their cameraResponsibilitiesWhat will you do in this role?
You'll be working for one ofONSITEcampaigns, in one of our account that operates a grocery delivery and pick-up service.Provide personalized and high-quality customer service.Actively listen and resolve inquiries with empathy and professionalism.Ensure customer satisfaction from the first contact.Manage multiple tasks while delivering exceptional service.QualificationsWhat are we looking for?




Advanced English (B2+ - C1)Experience in BPO or customer service (1-2 years).
Ability to type 25 words per minute with 90% accuracy.Knowledge of MS Office and the Internet.Availability to work rotating shifts.Completed high school diploma.18 years or older with complete documentation (CURP, NSS, Tax Certificate, etc.).
Positive attitude, problem-solving, and multitasking skills.What we offerCompetitive salary+ performance bonus.Opportunities for career growth and development.100% paid training.Location100% ONSITE role!
Ready to take the next step in your career?
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📌 Onsite Bilingual Customer Service Agent (Xico)
🏢 Qualfon
📍 Xico